Cookie Policy

Cookies and similar technologies


A cookie is a file containing a small amount of information that a website places on your device. Similar technologies include:

  • Local shared objects (Flash cookies) –  data that websites which use Adobe Flash store on your device
  • Local storage (session storage and database storage) – a type of file placed on your device that can hold data, often related to video or audio content
  • Pixels – (also known as clear gifs, web beacons or web bugs) are code used on a web page or in an email notification. They are used to learn whether you’ve interacted with certain web or email content. This helps to measure and improve services and personalise your experience.

We use cookies and similar technologies to help us understand how people interact with our website. That means we can make improvements and develop the website in an informed way for our website visitors. It helps us improve your overall experience.

What cookies do we use?

Here is a summary of the cookies we use. This does not include cookies that may be used on other sites. Please check the privacy/cookies notices on those sites for details of their use of cookies. We are not responsible for the privacy practices of other site owners or operators or the cookies and other tracking technologies used on other sites.

We use the following types of cookie:

Performance cookies. These cookies are used for performance and to improve the website.

For these purposes:

Web analytics. We use Google Analytics, see how Google uses your data here:

How to see individual cookies and withdraw consent to cookies and similar technologies


Cookies change and their names and descriptions are not very user-friendly for most people but here’s a list which you may find helpful. If you want to see the cookies currently used on our website, they should be visible through your browser. (Please see below for instructions.)

To give or withdraw consent to cookies, please adjust your browser settings.

There are different browsers and manufacturers upgrade them frequently. The best way to get the right instructions is to go to the manufacturer’s support page. The following support/privacy pages (for some of the more common browsers) are correct as at May 2018.

If you have problems with these pages, can’t see individual cookies or want find out more about how cookies are handled within your browser, please go to the manufacturer’s site and search for the browser name and your cookie query.

Flash cookies

To disable flash cookies (local shared objects) go to the Global Storage Settings panel of the online Settings Manager at Adobe’s website at This places a permanent flash cookie on the device, informing all other websites that you do not want flash cookies stored on your device.

Analytic cookies

You can prevent Google’s collection of data generated by your use of the sites (including your IP address) by downloading and installing a browser plugin available at

Local and session storage

You can delete local storage, session storage and database storage in the same way that you delete cookies.


You cannot delete pixels but you may be able to disable them by disabling cookies or by using browser add-ons or extensions. Some pixels in emails can be disabled by selecting an option in your email application not to download images. We have switched off tracking on emails in MailChimp.

Please be aware that restricting cookies and similar technologies may impact on the functionality of our website.

Further information

To find out more about cookies, including how to see what cookies and other technologies have been set and how to manage and delete them, please visit